FAQ
Frequently Asked Questions (FAQ)
General Information
Q: Where is Napleton Chevrolet St. Charles located?
A: Napleton Chevrolet St. Charles is located at 2015 E Main St., St. Charles, IL.
Q: What are your hours of operation?
A: Our dealership is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Q: How can I contact Napleton Chevrolet St. Charles?
A: You can reach us by phone at (630) 524-2840
Sales
Q: Do you offer financing options?
A: Yes, we offer a variety of financing options to suit different needs. Our finance team can help you find the best terms and rates available.
Q: Can I apply for financing online?
A: Absolutely! You can apply for financing online through our secure finance application form.
Q: Do you offer trade-in appraisals?
A: Yes, we provide free trade-in appraisals. You can get an estimate of your trade-in value online or by bringing your vehicle to our dealership for an in-person evaluation.
Service and Maintenance
Q: What services do you offer at your service center?
A: Our service center offers a wide range of services, including oil changes, brake repairs, tire rotations, battery replacements, and more. Our certified technicians are equipped to handle all your vehicle maintenance needs.
Q: How can I schedule a service appointment?
A: You can schedule a service appointment online through our website or by calling our service department at (630) 524-2840 EXT #2.
Q: Do you offer any service specials or coupons?
A: Yes, we regularly offer service specials and coupons. Check our website for the latest deals and promotions.
Parts and Accessories
Q: Can I order parts and accessories through Napleton Chevrolet St. Charles?
A: Yes, you can order genuine Chevrolet parts and accessories through our parts department. Visit our website or contact our parts department at [insert phone number here] for more information.
Q: Do you offer installation services for parts and accessories?
A: Yes, our skilled technicians can install any parts and accessories you purchase from us. Schedule an appointment with our service department for installation.
Customer Service
Q: How can I provide feedback about my experience at Napleton Chevrolet St. Charles?
A: We value your feedback! You can provide feedback by contacting us directly via phone or email, or by leaving a review on our website or social media pages.
Q: What should I do if I have a problem with my vehicle after purchasing it?
A: If you encounter any issues with your vehicle after purchase, please contact our service department immediately. We are committed to ensuring your complete satisfaction and will work to resolve any problems promptly.